NHTSA Complaint #10256854 — 2003 TOYOTA HIGHLANDER

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10256854
Vehicle	2003 TOYOTA HIGHLANDER
Component	ELECTRICAL SYSTEM
Date of Incident	May 1, 2007
Date Filed	January 29, 2009
Mileage	120,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

TEMP (HOT/COLD) DIAL ELECTRICAL SHORT. TEMP SETTING CONTINUOUSLY FAILS TO HOLD SET TEMP & BLOWS OPPOSITE OF SETTING. FEAR OF ELECTRICAL FIRE PLUS UNABLE TO DEFROST WINDSHIELD FOR GOOD VISIBILITY. FEEL THERE SHOULD BE A RECALL OR SOME HELP ON THIS ITEM AS AFTER INVESTIGATING I FOUND THAT ONE DEALERSHIP REPLACED 1,100 LAST YEAR AND HAS REPLACE SEVERAL ALREADY THIS YEAR. I WOULDN'T HAVE A PROBLEM EXCEPT THE FAILED SWITCH CAN NOT BE REPLACE THE WHOLE ASSEMBLY HAS TO BE REPLACED AND THAT PART COST $669.00 PLUS LABOR TO INSTALL. BEING A SINGLE MOM I DON'T HAVE THAT KIND OF MONEY AND TRULY FEEL THIS IS A SAFETY ISSUE DUE TO THE POSSIBILITY OF FIRE AND NOT BEING ABLE TO DEFROST PROPERLY. *TR

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