NHTSA Complaint #10256837 — 2004 MINI COOPER S

A YEAR AFTER PURCHASING THE CAR, THE FRONT DRIVER'S WINDOW'S AUTOMATIC MOTOR WORKED INTERMITTENTLY, THEN WOULD NOT WORK AT ALL. THE DEALER FIXED IT SINCE IT HAPPENED TO BE UNDER FULL WARRANTY. TWO YEARS LATER, THE PASSENGER'S AUTOMATIC WINDOW MOTOR CEASED WORKING AT ALL. AT THE SAME TIME, THE DRIVER'S SIDE WINDOW WAS MAKING A SCRATCHING SOUND AS IT WAS AUTOMATICALLY ROLLED UP /OR DOWN. I ONLY HAD A FEW MONTHS LEFT ON THE WARRANTY, AND THE DEALER WAS REQUIRED AGAIN TO REPLACE THE WINDOW MOTOR. I HAVE READ SEVERAL OTHER MINI OWNERS THAT HAD TO REPLACE AT LEAST ONE WINDOW MOTOR AS WELL, BUT AT THEIR OWN COST SINCE THE WARRANTY HAD RUN OUT. IF THIS IS A INCESSANT AND OBVIOUS DEFECT BY MINI COOPER, IT SHOULD BE RECALLED OR ADDRESSED IN A FAIR CONSUMER MANNER. *TR