NHTSA Complaint #10256832 — 2000 VOLKSWAGEN JETTA

ENGINE AND ENGINE COOLING:ENGINE:DIESEL issue reported to NHTSA

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Complaint Details

ODI Number	10256832
Vehicle	2000 VOLKSWAGEN JETTA
Component	ENGINE AND ENGINE COOLING:ENGINE:DIESEL
Date of Incident	October 31, 2008
Date Filed	January 29, 2009
Mileage	86,900 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OR

Consumer Description

TL*THE CONTACT OWNS A 2000 VOLKSWAGEN JETTA. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR MAINTENANCE WORK. WHILE IT WAS BEING TEST DRIVEN AT 30 MPH, THE ENGINE FAILED. THE MECHANIC STATED THAT A SEAL FAILED, WHICH ALLOWED THE ENGINE TO FAIL. THE CONTACT WAS UNAWARE OF WHICH SEAL WAS AFFECTED. THE DEALER REPAIRED THE VEHICLE AND INSTALLED A NEW ENGINE. THE MECHANIC ALSO STATED THAT THEY WERE AWARE OF THE FAILURE DUE TO NUMEROUS OTHERS THAT HAVE EXPERIENCED THE SAME FAILURE. THE FAILURE MILEAGE WAS 86,900 AND CURRENT MILEAGE WAS 89,000. UPDATED 03/05/09 *CN THE ENGINE HAD 2 BROKEN RODS THE #3 AND #4 AND THERE WERE LARGE HOLES IN THE BLOCK. THE FAILURE WAS DUE TO HYDRAULIC LOCK OR A VOLUME OF OIL GETTING IN THE CYLINDER AND STOPPING THE PISTON. UPDATED 03/12/09. *JB

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