NHTSA Complaint #10256663 — 2004 FLEETWOOD WILDERNESS

DOMETIC SENT US A RECALL ABOUT THEIR REFRIGERATORS IN RECREATIONAL VEHICLES. WE HAD OUR REFRIGERATOR WORKED ON PER THE RECALL AND THE REPAIR PLACE INFORMED US OF A YELLOW RESIDUE AROUND THE BOILER AND GAS IGNITER INDICATING TO THEM A REFRIGERATOR LEAK. DOMETIC HAS REFUSED TO REPAIR THE FRIG EVEN THOUGH THEY ARE AWARE OF THE FAULTY DEFECT WELDS IN THE BOILER TUBE LEADING TO A POSSIBLE LEAK. THEY ARE ONLY INSTALLING A SHIELD TO RETARD THE IGNITION IF A FIRE SHOULD IGNITE DUE TO THE LEAKING GAS FROM THE FAULTY WELDS. OUR UNIT (DOMETIC RM2652) IS 4 YEARS OLD AND HAS DEFINITELY NOT BEEN ABUSED OR OVERUSED. WE BELIEVE DOMETIC SHOULD HAVE TO REPLACE THE COOLING UNITS ON THE REFRIGERATOR THAT ARE DEFECTIVE. I UNDERSTAND THAT NORCOLD HAS A RECALL AND THEY ARE REPLACING THE COOLING UNITS. *TR