NHTSA Complaint #10256607 — 2004 CHEVROLET SSR

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10256607
Vehicle	2004 CHEVROLET SSR
Component	ELECTRICAL SYSTEM
Date of Incident	November 5, 2008
Date Filed	January 28, 2009
Mileage	12,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	LA

Consumer Description

TL*THE CONTACT OWNS A 2004 CHEVROLET SSR. THE CONTACT STATED THAT THE SPEEDOMETER SHOULD BE RESETTING ITSELF TO ZERO, BUT THE DIAL RESTS AT 20 MPH WHEN THE VEHICLE IS IDLING. ON OCCASION, THE SPEEDOMETER DIAL BECOMES ERRATIC AND DOES NOT GO BACK DOWN AT ALL. AS A RESULT, THE CONTACT DOES NOT KNOW HOW FAST SHE IS DRIVING. SHE TOOK THE VEHICLE TO AN INDEPENDENT REPAIR CENTER FOR A DIAGNOSIS AND THEY CONFIRMED THE SPEEDOMETER FAILURE. THE DEALER STATED THAT IT WOULD COST $1,050 TO REPLACE THE SPEEDOMETER WITH AN OLD PART. THE MANUFACTURER INFORMED HER TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER TO BE DIAGNOSED. THE FAILURE MILEAGE WAS 12,000.

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