NHTSA Complaint #10256605 — 2008 DODGE RAM 1500

ON TUESDAY, 27 JAN, 2008 - I WAS DRIVING A 2008 DODGE 1500 DURING A SLEET & SNOW STORM. THE WINDSHIELD WIPERS WERE OPERATING NORMALLY WHEN THE DRIVER'S SIDE WINDSHIELD WIPER FELL OFF. I IMMEDIATELY DROVE TO THE NORMAN CHRYSLER JEEP DODGE DEALERSHIP SERVICE DEPARTMENT AND THE WIPER WAS REPAIRED. APPROXIMATELY 2 HOURS LATER I WAS DRIVING ON INTERSTATE 35 AND, WHILE OPERATING NORMALLY, THE PASSENGER SIDE WINDSHIELD WIPER FELL OFF. IN BOTH CASES, VISIBILITY WAS RAPIDLY LIMITED. I WAS DRIVING IN HEAVY TRAFFIC AND UNDER HAZARDOUS WEATHER CONDITIONS. I RETURNED TO THE DEALERSHIP TODAY, JANUARY 28, 2009 AND THE PASSENGER SIDE WIPER WAS REPAIRED. I EXPRESSED MY FRUSTRATION AND CONCERN THAT THE FAILURES WERE A DESIGN FLAW. THE SERVICE MANAGER INDICATED THAT THE NEW WINDSHIELD WIPERS DO NOT HAVE A RETENTION BOLT AS DO OLDER MODELS. I EXPRESSED MY OPINION THAT 2 FAILURES IN ONE DAY INDICATES THE NEED FOR INVESTIGATION. NO PAPERWORK OR DOCUMENTATION WAS GENERATED. *TR