NHTSA Complaint #10256519 — 2007 SATURN VUE

TL*THE CONTACT OWNS A 2007 SATURN VUE. WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE, THE IGNITION MALFUNCTIONED. IT STARTED UP INITIALLY, BUT STOPPED A FEW SECONDS LATER. SHE ALSO NOTICED THAT THE FUEL GAUGE DID NOT MOVE. ALL OF THE INTERIOR LIGHTING IN THE VEHICLE ILLUMINATED AND COULD NOT BE TURNED OFF. THE CONTACT EXITED THE VEHICLE AND NOTICED THAT ALL OF THE EXTERIOR LIGHTING WAS ALSO ILLUMINATED. SHE ATTEMPTED TO LOCK THE DOORS, BUT THEY WOULD NOT LOCK. SHE ATTEMPTED TO ACTIVATE HER PANIC BUTTON, BUT THAT ALSO DID NOT FUNCTION CORRECTLY. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT IT FUNCTIONED CORRECTLY ONCE IT WAS JUMPSTARTED. THE CONTACT WAS NOT INFORMED OF WHAT CAUSED THE FAILURES, ALTHOUGH THE DEALER STATED THAT THE VEHICLE HAD TO BE JUMPSTARTED DUE TO THE LIGHTS BEING ILLUMINATED. THE MANUFACTURER WAS AWARE OF THE ISSUE, BUT STATED THAT THERE WERE NO RECALLS AVAILABLE. THE CURRENT MILEAGE WAS APPROXIMATELY 38,650 AND FAILURE MILEAGE WAS APPROXIMATELY 38,600.