NHTSA Complaint #10256393 — 2001 FORD TAURUS SUSPENSION

Complaint Details

ODI Number	10256393
Vehicle	2001 FORD TAURUS
Component	SUSPENSION
Date of Incident	January 23, 2009
Date Filed	January 26, 2009
Mileage	112,135 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

2001 FORD TAURUS, 112,000 MILES. DRIVING ABOUT 35 MPH ON HIGHWAY INTERCHANGE, HEARD LOUD BANG AND CAR PULLED LEFT AND I GAINED CONTROL AND STOPPED. FOUND LEFT FRONT COIL SPRING BROKE PUNCTURING LEFT TIRE. TOOK CAR TO DEALERSHIP FOR REPAIR. FORD WILL COVER COST OF FRONT SPRINGS REPLACEMENT. DEALERSHIP CALLED AND SAID RIGHT SPRING WAS BROKEN ALSO AND TRANSMISSION PAN WAS ALSO PUNCTURED FROM BROKEN SPRING AND NEEDED REPLACED. FORD WILL NOT COVER COST TO PAY FOR PUNCTURED TIRE OR TRANSMISSION PAN PLUS FLUID. TIRE HAD AROUND 300 MILE ON IT. FORD GARAGE CALLED BACK AND SAID REAR SPRINGS WERE ALSO BROKEN AND NOT COVERED UNDER RECALL FROM FORD. SHOULDN'T REAR SPRINGS BE COVERED ALSO SINCE BREAKAGE WAS RESULT OF CORROSION PROBLEM LIKE THE FRONT SPRINGS? ALSO, SHOULDN'T THE COLLATERAL DAMAGE TO THE TIRE AND TRANSMISSION BE COVERED ALSO? NEVER RECEIVED ANY FORM OF NOTIFICATION RELATING TO THIS RECALL. BUT I HAD RECEIVE OTHER RECALL FOR WIRING PROBLEMS. *TR

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