NHTSA Complaint #10256102 — 2005 CHEVROLET TAHOE

OCCASIONALLY SMELLED ELECTRICAL BURNING INSIDE VEHICLE. AC/HEATER BLOWER CUT OUT BUT CAME BACK ON. DECEMBER 2008 AC/HEATER BLOWER STOPPED COMPLETELY. WENT TO DEALERSHIP TO CONFIRM WHICH FUSE TO CHECK. WAS TOLD IT WAS PROBABLY SOMETHING ELSE AND MADE AN APPOINTMENT FOR DIAGNOSIS. JANUARY 2009 WAS NOTIFIED THAT THE BLOWER MOTOR RESISTOR AND CONNECTOR SHORTED OUT AND MELTED (NOT COVERED UNDER EXTENDED WARRANTY). AFTER RESEARCHING THE ISSUE CONTACTED MANUFACTURER ABOUT POSSIBLE RECALL, WAS TOLD THEY WOULD SPLIT COST OF REPAIR. DEALER REPAIR FACILITY WOULD NOT GIVE US THE FAULTY PARTS. SAID MANUFACTURER WOULD GET THE FAULTY PARTS DUE TO THEM AGREEING TO PAY FOR HALF OF THE REPAIRS. STILL COST ME $262 FOR DIAGNOSIS/REPAIR. TOTAL REPAIR PRICE ORIGINALLY $323. MANY MANUFACTURER VEHICLES HAVE HAD SAME PROBLEM AND I SHOULD NOT HAVE HAD TO PAY ANYTHING. FAULTY PART WAS UPGRADED BY MANUFACTURER AND HAS BEEN THE SUBJECT OF SEVERAL SERVICE BULLETINS. *TR