NHTSA Complaint #10255987 — 2004 FORD F-150 VISIBILITY

Complaint Details

ODI Number	10255987
Vehicle	2004 FORD F-150
Component	VISIBILITY
Date of Incident	January 21, 2009
Date Filed	January 22, 2009
Mileage	55,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

IN THE LAST 6 MONTHS THERE HAS BEEN TWO SEPARATE INCIDENTS WHERE THE POWER WINDOW MECHANISM HAS BROKEN AND CAUSED THE WINDOW TO BE INOPERABLE. THIS HOWEVER IS THE FOURTH TIME THIS HAS HAPPENED. EVERY WINDOW POWER WINDOW MECHANISM "REGULATOR" ON MY 2004 FORD F150 HAS BROKEN ALL WITHIN A SPAN OF TWO YEARS. IT ALL STARTED WITH THE DRIVER SIDE REAR, THEN THE DRIVER SIDE FRONT, THEN THE PASSENGER SIDE FRONT AND NOW THE PASSENGER SIDE REAR. YESTERDAY 01-21-2009 IN THE MIDDLE OF THE DAY WHILE DRIVING IN THE RAIN. THE REGULATOR GAVE OUT AND THE WINDOW CAME SLIDING ALL THE WAY DOWN, IN THE F150 THE WINDOWS GO ALL THE WAY DOWN INTO THE DOOR SO THE GLASS IS ALL THE WAY INTO THE DOOR POCKET, THERE WAS NOT A WAY FOR ME TO MANUALLY PULL THE WINDOW UP AND SECURE IT WITHOUT REMOVING THE DOOR PANEL. I WAS UNABLE TO ROLL IT UP AT THE TIME OF THE INCIDENT CAUSING WATER DAMAGE TO THE INTERIOR OF THE VEHICLE, PERSONAL PROPERTY AND MY SON. MY SON WAS IN A CAR SEAT IN THE REAR TILL WE WERE ABLE TO GET HOME TWO HOURS LATER IN THE COLD & RAIN. THIS IS ABSOLUTELY UNACCEPTABLE AND FORD WILL TAKE NO RESPONSIBILITY FOR THESE FAULTY PARTS. FOUR WINDOW MECHANISMS IN TWO YEARS ON THE SAME VEHICLE IS NOT JUST COINCIDENCE. *TR

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