NHTSA Complaint #10255867 — 2004 FORD EXPLORER STRUCTURE:FRAME AND MEMBERS

Complaint Details

ODI Number	10255867
Vehicle	2004 FORD EXPLORER
Component	STRUCTURE:FRAME AND MEMBERS
Date of Incident	January 7, 2009
Date Filed	January 21, 2009
Mileage	64,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	TX

Consumer Description

TL*THE CONTACT OWNS A 2004 FORD EXPLORER. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT HEARD A LOUD NOISE IN THE REAR OF HIS VEHICLE. HE NOTICED THAT THE PANEL UNDER THE REAR WINDOW OF THE VEHICLE WAS CRACKED IN HALF. HE DOES NOT KNOW HOW THE FAILURE OCCURRED. THE DEALER STATED THAT THE FAILURE WAS CAUSED BY A DEFECT IN THE MATERIALS AND CHANGES IN THE TEMPERATURE. THE CONTACT HAS TO PAY FOR THE REPAIR BECAUSE THERE IS NO RECALL ON THIS FAILURE. THE FAILURE MILEAGE WAS 64,000. UPDATED 03/09/09. *LJ UPDATED 03/10/09. *JB

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#10401193 — May 16, 2011 — MY 2004 FORD EXPLORER HAS A CRACK ON THE REAR WINDOW PANEL BY THE FORD EMBLEM, ITS BEEN THIS WAS FOR AWHILE, JUST THU...

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#10355931 — September 16, 2010 — TL*THE CONTACT OWNS A 2004 FORD EXPLORER. WHILE EXAMINING THE VEHICLE THE CONTACT NOTICED A CRACK ON THE PANEL BELOW ...

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