NHTSA Complaint #10255578 — 2004 SATURN ION STEERING

Complaint Details

ODI Number	10255578
Vehicle	2004 SATURN ION
Component	STEERING
Date of Incident	January 15, 2009
Date Filed	January 19, 2009
Mileage	60,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

ON AT LEAST TEN OCCASIONS THE POWER STEERING ON MY 2004 SATURN ION HAS FAILED. IT DOES SO WITHOUT WARNING (THERE IS NO CORRELATION BETWEEN WEATHER, TIME OF DAY, OR OTHER SUCH CONDITIONS) AND IT MAKES THE CAR DIFFICULT TO STEER. ONE HAS TO SLOW DOWN TO THE POINT OF A CRAWL IN ORDER TO TURN THE STEERING WHEEL. THIS IS ESPECIALLY DANGEROUS ON ANY FREEWAY EXITS WITH A LOOP. LAST THURSDAY IT WENT OUT A TOTAL OF FOUR TIMES OVER THE COURSE OF ONE AFTERNOON. IT SEEMED TO CORRECT ITSELF ONLY AFTER TURNING THE CAR OF AND RESTARTING. WHEN I TOOK IT TO THE MECHANIC, HE COULD NOT DUPLICATE THE PROBLEM AND SO ADVISED ME TO TAKE IT TO THE DEALER. AFTER DOING AN ONLINE SEARCH IT APPEARS THAT MINE IS NOT THE ONLY CASE AND THAT THE SOLUTION CAN RANGE FROM A SMALL INEXPENSIVE REPAIR TO A RATHER EXPENSIVE REPAIR. *TR

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