NHTSA Complaint #10255350 — 2003 SATURN ION

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10255350
Vehicle	2003 SATURN ION
Component	ELECTRICAL SYSTEM
Date of Incident	January 15, 2009
Date Filed	January 16, 2009
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

THE TEMPERATURES IN FORT WAYNE HAVE BEEN BELOW FREEZING LATELY (WIND-CHILL WAS -35 TODAY), AND MY 2003 SATURN ION HAS HAD A LOT OF TROUBLE STARTING. WHEN I TURN MY KEY IN THE IGNITION, IT TURNS OVER BUT WON'T START. AFTER LETTING IT SIT FOR A MINUTE, I TRY TO START IT AGAIN, ONLY NOW IT WON'T EVEN TURN OVER; IT JUST CLICKS. I THOUGHT MY BATTERY NEEDED TO BE REPLACED, BUT I HAVEN'T HAD MUCH HELP TODAY IN DEALING WITH IT. I SEARCHED THE INTERNET FOR ADVICE, AND I CAME ACROSS A CAR REVIEW WEBSITE WITH SEVERAL REVIEWS AND COMMENTS COMPLAINING ABOUT THE SAME 2003 SATURN ION PROBLEM I'M HAVING. FROM THE REVIEWS AND COMMENTS, I FIGURED OUR PROBLEMS ARE ONE IN THE SAME- THE CARS HAVE FAULTY IGNITION SWITCHES. I TRIED TO GET MY CAR FIXED WHEN I FIRST BOUGHT IT LAST YEAR, AND THE DEALER TOLD ME IT WAS AN IGNITION PROBLEM. I'M JUST NOW DISCOVERING THAT IT'S A PROBLEM WITH ALL 2003 IONS- NOT JUST MINE. AS FAR AS I KNOW, SATURN IS DOING NOTHING TO HELP ITS CUSTOMERS IN THEIR GREATEST TIME OF NEED. THANK GOD MY CAR DIED IN THE PARKING LOT AT WORK AND NOT IN SOME LOCATION WHERE I WOULD BE STRANDED IN THE FRIGID TEMPERATURES. *TR

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