NHTSA Complaint #10255312 — 2005 ACURA TL

TL*THE CONTACT OWNS A 2005 ACURA TL. WHILE DRIVING 20 MPH, THE CONTACT HEARD A LOUD POPPING AND GRINDING NOISE. HE EXITED THE VEHICLE AND NOTICED THAT THE DRIVER'S SIDE WHEEL WAS BENT OUTWARDS FROM THE HOOD. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE LOWER BALL JOINT FAILED AND CAUSED THE WHEEL TO COME OFF. THE VEHICLE WAS REPAIRED. THE MANUFACTURER ADVISED THE CONTACT TO CALL THE DEALER TO DETERMINE THE CAUSE OF THE FAILURE. AFTER FURTHER INVESTIGATION, IT WAS DETERMINED THAT THE DEALER WAS THE CAUSE OF THE FAILURE AND NO COMPENSATION WOULD BE MADE. THE FAILURE AND CURRENT MILEAGES WERE 21,000. UPDATED 04/24/09.*LJ THE CONSUMER STATED THE UPON DELIVERY OF THE VEHICLE, IT PULLED STRONGLY TO THE RIGHT WHILE DRIVING. THE DEALER DIGNAOSED THE VEHICLE WITHOUT EVEN LOOKING AT IT, BY SAYING IT WAS THE TORQUE STEER. ON ONE OCCASION, THE VEHICLE FAILED TO START. THE CONSUMER STILL CONTINED TO COMPLAIN ABOUT THE VEHICLE PULLING TO THE RIGHT. AT TIMES THE VEHICLE WOULD POP OUT OF OR GRIND INTO THIRD GEAR. THE LOWER BALL JOINT HAD FAILED. IT RIPPED OUT THE DRIVE SHAFT, BENT THE LOWER CONTROL ARM, DAMAGED THE BODY AND LEAKED TRANSMISSION FLUID ALL OVER THE ROAD. UPDATED 04/29/09.*JB