NHTSA Complaint #10255292 — 2004 SATURN ION ELECTRICAL SYSTEM

Complaint Details

ODI Number	10255292
Vehicle	2004 SATURN ION
Component	ELECTRICAL SYSTEM
Date of Incident	January 15, 2009
Date Filed	January 16, 2009
Mileage	126,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

I OWN A 2004 SATURN ION. IT DOES NOT START IN THE COLD WEATHER (AROUND 36 DEGREES F AND BELOW). I HAVE REPLACED THE STARTER AND TWO MONTHS AGO I BOUGHT A NEW BATTERY. MY MECHANIC ASSURED ME THE BATTERY IS TOP OF THE LINE AND GUARANTEED TO START IN COLD WEATHER. HOWEVER, IT DID NOT START YESTERDAY IN 30 DEGREE WEATHER. ALL LIGHTS TURN ON BUT CAR DOES NOT CRANK. DOES NOT EVEN MAKE NOISE. I HAVE RESEARCHED THIS THROUGH VARIOUS DISCUSSION BOARDS AND MOST OF THEM AGREE THAT THERE IS A FAULTY SWITCH IN THE IGNITION THAT LEAKS LUBRICANT. WHEN THE LUBRICANT FREEZES, THE PASSLOCK ANTI THEFT ALARM DOES NOT GET IT'S ELECTRICAL SIGNAL SO IT ACTIVATES AND PROHIBITS FUEL FROM BEING USED SO THE CAR DOES NOT START. I TAKE VERY GOOD CARE OF MY CAR, BUT I HAVE SPENT A LOT OF TIME AND MONEY TRYING TO FIGURE OUT WHAT IS WRONG IN THIS SITUATION. IF THIS IS THE CASE OF A FAULTY SWITCH, SATURN / GM SHOULD BE HELD LIABLE AND FORCED TO DO A RECALL WITH AN UPDATED SWITCH DESIGN. FOR THE AMOUNT THAT CARS COST TODAY MANUFACTURERS SHOULD NOT BE ALLOWED TO PUT OUT JUNK PARTS AND EXPECT CONSUMERS TO SIT BACK AND TAKE IT. *TR

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