NHTSA Complaint #10255168 — 2002 AUDI A4

TL*THE CONTACT OWNS A 2002 AUDI A4. WHEN THE VEHICLE WAS STARTED, THE CONTACT HEARD A GRINDING NOISE COMING FROM THE STEERING COLUMN. THE GRINDING NOISE PERSISTED WHILE DRIVING VARIOUS SPEEDS AND WORSENED WHEN MAKING LEFT AND RIGHT TURNS. THE VEHICLE WAS DRIVEN TO A LOCAL REPAIR SHOP AND THE MECHANIC STATED THAT THE POWER STEERING FLUID WAS LOW. THE FLUID WAS REFILLED AND THE GRINDING NOISE CEASED. APPROXIMATELY ONE MONTH LATER, THE NOISE RETURNED AND WAS WORSE THAN EVER. THE VEHICLE WAS DRIVEN TO THE LOCAL REPAIR SHOP AGAIN AND THE MECHANIC FOUND THAT THE STEERING WAS DEFECTIVE, WHICH CAUSED THE POWER STEERING TO LEAK. THE VEHICLE HAS NOT BEEN REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE CURRENT MILEAGE WAS 66,000 AND FAILURE MILEAGE WAS 65,000.