NHTSA Complaint #10255049 — 2004 LEXUS ES 330 STEERING

Complaint Details

ODI Number	10255049
Vehicle	2004 LEXUS ES 330
Component	STEERING
Date of Incident	December 23, 2008
Date Filed	January 14, 2009
Mileage	94,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

TL*THE CONTACT OWNS A 2004 LEXUS ES 330. WHILE DRIVING VARIOUS SPEEDS, THE STEERING JERKS, CLICKS, AND FEELS AS IF IT COULD DETACH FROM THE STEERING COLUMN. IN ADDITION, TRANSMISSION FLUID IS LEAKING AND THE COMPUTER REFLASH CAUSES THE TRANSMISSION TO FAIL. THE CONTACT STATED THAT THE COMPUTER NEEDS TO BE REPROGRAMMED FOR FREE SO THAT THE TRANSMISSION WILL NOT FAIL. THE CONTACT WAS INFORMED THAT THE FAILURE WAS COMMON. THE VEHICLE IS CURRENTLY IN THE REPAIR SHOP FOR DIAGNOSTIC TESTING, BUT THEY WILL NOT REPAIR IT BECAUSE IT EXCEEDS THE 50,000 MILE WARRANTY. THE MECHANIC WILL ONLY PROVIDE A TEMPORARY REMEDY. THE FAILURE AND CURRENT MILEAGES WERE 94,000.

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