NHTSA Complaint #10254968 — 2005 TOYOTA AVALON STEERING

Complaint Details

ODI Number	10254968
Vehicle	2005 TOYOTA AVALON
Component	STEERING
Date of Incident	December 1, 2008
Date Filed	January 14, 2009
Mileage	20,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NV

Consumer Description

MY 2005 TOYOTA AVALON (TOURING MODEL) HAS A DEFECTIVE LOCKING MECHANISM FOR THE STEERING COLUMN. ABOUT EVERY HALF AN HOUR IT WILL COME LOSE AND THE STEERING WHEEL WILL DROP OUT OF MY HANDS AND THE LOCK WILL JAM AGAINST MY LEG, CUTTING ME. I HAVE ALMOST HAD SEVERAL ACCIDENTS. TOYOTA DENIES THERE IS A DESIGN DEFECT. THEY HAVE BEEN UNABLE AND UNWILLING TO FIX THE PROBLEM. THIS IS A VERY SERIOUS PROBLEM THAT COULD EASILY RESULT IN DEATH. THE LOCKING MECHANISM IS LOCATED UNDERNEATH THE STEERING WHEEL AND EASILY COMES LOSE SIMPLY DUE TO VIBRATION AND THE EFFECT OF GRAVITY ON THE LOCKING DEVICE. THE LAST TIME TOYOTA CLAIMED THEY FIXED IT THEY CLAIMED THAT THEY BENT THE MECHANISM SO THAT IT WOULD NOT COME LOSE AS EASILY. THIS OBVIOUSLY IS NOT A PROPER METHOD OF REPAIRING ONE OF THE MOST IMPORTANT PARTS OF THE CAR. *TR

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