NHTSA Complaint #10254886 — 2000 HONDA ODYSSEY

TL*THE CONTACT OWNS A 2000 HONDA ODYSSEY. THE CONTACT STATED THAT BOTH OF THE SLIDING DOORS WERE EXPERIENCING NUMEROUS FAILURES. THE DOORS ARE SUPPOSED TO AUTOMATICALLY SLIDE OPEN WHENEVER SHE PRESSES THE BUTTONS OR PULLS ON THE HANDLE. WHEN SHE DOES THIS, THE DOORS FAIL TO OPEN PROPERLY. OCCASIONALLY, THE DOORS DO NOT OPEN AT ALL AND WILL CLOSE HALFWAY, FORCING HER TO HAVE TO EXIT THE DRIVER'S SEAT AND CLOSE THE DOOR MANUALLY. THE FAILURE HAS SINCE WORSENED. THE REAR DRIVER'S SIDE SLIDING DOOR WAS NOT WORKING AT ALL. THE PASSENGER SIDE SLIDING DOOR WILL NOT AUTOMATICALLY CLOSE AND MUST BE OPENED OR CLOSED MANUALLY. BOTH DOORS WERE REPLACED UNDER WARRANTY. THE CONTACT WAS UNSURE OF THE WORK PERFORMED ON THE DOORS AT THE TIME OF SERVICE; HOWEVER, THE FAILURES WOULD IMMEDIATELY RECUR. THE ONLY WAY THAT THE REAR PASSENGERS COULD EXIT THE VEHICLE WAS THROUGH THE FRONT PASSENGER OR DRIVER'S SIDE DOOR. THE CONTACT BELIEVES THAT IN AN EVENT OF A CRASH, THE CHILDREN WOULD NOT BE SAFE. THE DOORS HAVE NOT BEEN REPLACED AND ONLY THE PASSENGER SIDE SLIDING DOOR IS CURRENTLY ABLE TO OPEN. IN ADDITION, THE TRANSMISSION IS FAILING AND HAS BEEN REPAIRED AT LEAST THREE TIMES. WHILE DRIVING, THE CONTACT NOTICED THAT THE BRAKE AND TCM INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. WHEN SHE REACHED 40 MPH, THE RPM DIAL BEGAN MOVING UP AND DOWN RANDOMLY. SHE TOOK THE VEHICLE TO THE DEALER, BUT THEY COULD NOT FIND ANY FAILURES. A FEW DAYS LATER WHILE DRIVING 40 MPH, THE VEHICLE SHUT OFF AND WAS TOWED TO THE DEALER. THE DEALER REBUILT THE TRANSMISSION; HOWEVER, IT FAILED AGAIN SIX MONTHS LATER. THE TRANSMISSION WAS REPLACED A SECOND TIME, BUT FAILED AGAIN AFTER A FEW WEEKS. THE FAILURE MILEAGE WAS 74,614 AND CURRENT MILEAGE WAS 137,066.