NHTSA Complaint #10254857 — 1999 DODGE DURANGO

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10254857
Vehicle	1999 DODGE DURANGO
Component	POWER TRAIN
Date of Incident	August 24, 2007
Date Filed	January 13, 2009
Mileage	75,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

TL*THE CONTACT OWNS A 1999 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE HAS FAILED WITHOUT WARNING ON SEVERAL OCCASIONS. WHILE DRIVING 40 MPH, THE VEHICLE FAILED AND SHUT OFF WITHOUT ANY GIVEN NOTICE. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP AND SEVERAL UNKNOWN REPAIRS WERE MADE AT THE COST OF $1,000. THE VEHICLE FAILED AGAIN AFTER THE REPAIRS WERE MADE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE BATTERY CABLES FAILED. THE VEHICLE WAS REPAIRED AGAIN AT THE COST OF $150. THE VEHICLE HAS CONTINUED TO FAIL AFTER THE REPAIRS WERE MADE TO THE BATTERY AND BATTERY CABLES. THE VEHICLE WAS TAKEN TO THE DEALER AGAIN AND THEY STATED THAT THE PCM FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER STATED THAT NO COMPENSATION WOULD BE MADE BECAUSE THE DEALER STATED THAT THE VEHICLE HAS NOT HAD ANY FAILURES BESIDES THE BATTERY CABLES, BATTERY, AND PCM BEING REPLACED. THE CONTACT WAS ADVISED TO CALL THE MANUFACTURER BACK FOR FURTHER ASSISTANCE IF THE FAILURE RECURS. THE FAILURE MILEAGE WAS 75,000 AND CURRENT MILEAGE WAS 80,000.

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