NHTSA Complaint #10254771 — 2004 LINCOLN LS

POWER TRAIN:AUTOMATIC TRANSMISSION issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10254771
Vehicle	2004 LINCOLN LS
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	January 8, 2009
Date Filed	January 12, 2009
Mileage	32,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	HI

Consumer Description

TL*THE CONTACT OWNS A 2004 LINCOLN LS. WHILE DRIVING APPROXIMATELY 25-30 MPH ON NORMAL ROAD CONDITIONS, THE VEHICLE BEGAN TO JERK AND EXPERIENCED DIFFICULTY DRIVING UPHILL. THE VEHICLE WOULD NOT SHIFT INTO GEAR AND REMAINED IN GEAR. THE VEHICLE WAS PULLED OVER AND TOWED TO A REPAIR SHOP. THE MECHANIC STATED THAT THE TRANSMISSION SOLENOID PACK WITHIN THE TRANSMISSION WAS NOT RESPONDING. THE MECHANIC INFORMED HER TO TAKE THE VEHICLE TO THE DEALER BECAUSE THEY COULD NOT MAKE THE REPAIR. THE DEALER INFORMED HER OF A RECALL FOR THE TRANSMISSION AND STATED THAT SHE MUST FILE A COMPLAINT FIRST BEFORE THEY COULD ASSIST WITH THE VEHICLE. THERE IS NO RECALL FOR THE 2004 LINCOLN VEHICLE. THE FAILURE MILEAGE WAS 32,000. UPDATED 02/05/09 *BF UPDATED 02/06/09. *JB

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