NHTSA Complaint #10254428 — 1999 FORD EXPEDITION

WAS DRIVING CAR TO WORK THIS MORNING. MADE A RIGHT HAND TURN AND HEARD A KNOCKING NOISE SUDDENLY AFTER COMPLETING TURN. PULLED TO SIDE OF ROAD AND IMMEDIATELY SHUT DOWN VEHICLE. AFTER SHUTTING DOWN I SMELLED WHAT APPEARED TO BE GASOLINE. CALLED MY INSURANCE COMPANY AND THEY HAD VEHICLE TOWED TO FORD DEALERSHIP. AFTER WAITING A FEW HOURS THEY TOLD ME SPARK PLUG HAD POPPED OUT AND CYLINDER HEAD NEEDED TO BE FIXED ALONG WITH PLUG, AND IT WAS INDEED GASOLINE I SMELLED. THEY SAID IT WOULD NEED MAJOR REPAIR TO FIX, AND TRIED TO CONVINCE ME TO PAY AND ARM AND A LEG. I DON'T CARE ABOUT THAT, I CARE THAT MY CHILD COULD HAVE BEEN IN CAR, AS I PICK HER UP EVERY DAY FROM SCHOOL. ALSO MAD THAT A FIRE COULD HAVE STARTED AND FORD DOES NOTHING ABOUT THIS PROBLEM AND THAT THERE HAVE BEEN THOUSANDS OF COMPLAINTS FROM FORD TRUCK OWNERS WITH EXPEDITIONS AND F150'S FROM 97-02. SOMETHING BETTER BE DONE TO RECALL THESE FAULTY ENGINE COMPONENTS, OR FAMILIES WILL SUFFER FROM FORD'S LACK OF SAFETY WITH THESE PLUGS AND CYLINDER HEADS/COILS. *TR