NHTSA Complaint #10254252 — 2002 ACURA MDX

RECALL NHTSA CAMPAIGN ID NUMBER 04V176000, RELATING TO MOTOR VEHICLE SAFETY, WAS ISSUED FOR OWNER'S VEHICLE. RECALL WAS FOR DEFECTIVE ACURA MDX TRANSMISSION. ACURA FAILED TO NOTIFY OWNER OF TRANSMISSION RECALL, EVEN THOUGH OWNER HAS LIVED AT SAME ADDRESS FOR NEARLY TEN YEARS. ACURA'S RECORDS CONFIRM THAT ACURA FAILED TO NOTIFY OWNER OF TRANSMISSION RECALL. OWNER DISCOVERED TRANSMISSION RECALL ON NHTSA WEBSITE IN 2008. OWNER BROUGHT VEHICLE TO AUTHORIZED ACURA DEALER IN OCTOBER OF 2008 FOR REPAIR OF DEFECTIVE RECALLED TRANSMISSION. ACURA DEALER DETERMINED THAT OWNER'S TRANSMISSION WAS DEFECTIVE AND REQUIRED REPLACEMENT. ACURA DEALER ESTIMATED COST TO REPLACE OWNER'S TRANSMISSION AT $5,500.00. ACURA REFUSED TO PROVIDE ANY FREE OF CHARGE REPLACEMENT SERVICE OR REPAIR TO RECALLED DEFECTIVE TRANSMISSION. OWNER'S VEHICLE HAS REMAINED ON PREMISES OF THE AUTHORIZED ACURA DEALER SINCE OCTOBER OF 2008. *TR