NHTSA Complaint #10254149 — 2007 GMC ACADIA

TL*THE CONTACT OWNS A 2007 GMC ACADIA. AFTER RAINY WEATHER CONDITIONS, THE FRONT DRIVER'S SIDE OF THE VEHICLE SUSTAINED WATER LEAKAGE FROM THE SUNROOF. THE FRONT PASSENGER SIDE EXHIBITED EXCESSIVE WATER ACCUMULATION ON THE FLOOR AREA AND A STRONG ODOR IN THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE VEHICLE WAS REPAIRED AND THE FLOOR PANEL WAS REPLACED. IN ADDITION, THE FRONT DRIVER'S SIDE DOOR FAILED TO LOCK. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON SEVEN SEPARATE OCCASIONS FOR IDENTICAL FAILURES, BUT THERE WERE NO RESOLUTIONS. THE CONTACT STATED THAT IF THE MOISTURE ISSUE REMAINED UNCORRECTED, MOLD COULD FORM IN THE VEHICLE. THE VEHICLE IS CURRENTLY AT AN AUTHORIZED DEALER FOR REPAIR. THE FAILURE MILEAGE WAS 16,000 AND CURRENT MILEAGE WAS 19,000. UPDATED 1/26/09 *CNTHE GAS CAP WAS CRACKED, THERE WAS A VIBRATION COMING FROM THE FRONT OF THE VEHICLE. THE DEALER MACHINED THE ROTORS, THE VEHICLE PULLED TO THE LEFT, THE TIRE PRESSURE MONITOR LIGHT ILLUMINATED, BUT THE DEALER COULD NOT DUPLICATE THE CONSUMER'S CONCERN. UPDATED 01/26/09. *JB