NHTSA Complaint #10253968 — 2002 KIA SEDONA EX

STEERING:RACK AND PINION:RACK issue reported to NHTSA

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Complaint Details

ODI Number	10253968
Vehicle	2002 KIA SEDONA EX
Component	STEERING:RACK AND PINION:RACK
Date of Incident	November 25, 2008
Date Filed	January 6, 2009
Mileage	146,731 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	DE

Consumer Description

TL*THE CONTACT OWNS A 2002 KIA SEDONA EX. WHILE DRIVING 15 MPH, THE CONTACT HEARD A POPPING NOISE WHEN HE MADE A LEFT TURN. THE VEHICLE WAS TURNED TO THE RIGHT AND THE STEERING WHEEL KEPT SPINNING. THE CONTACT PULLED THE VEHICLE OVER AND IT WAS TOWED TO AN AUTO BODY SHOP. A MECHANIC DIAGNOSED THE FAILURE AS THE STEERING AND RACK. IN ADDITION, THE BEARINGS FAILED. THE VEHICLE WAS TAKEN BACK TO THE DEALER FROM WHERE IT WAS PURCHASED AND THEY STATED THAT THE STEERING FAILED AGAIN. THE VEHICLE WAS TEMPORARILY REPAIRED TO WHERE THE VEHICLE COULD BE DRIVEN, BUT HAS NOT BEEN REPAIRED COMPLETELY. THE FAILURE MILEAGE WAS 146,731 AND CURRENT MILEAGE IS 147,000. UPDATED 2/19/09*CN THE SHAFT WAS CRACKED AND THE GEARS WERE STRIPPED. THE CONSUMER WAS INFORMED THE VEHICLE NEEDED A STEERING RACK. UPDATED 02/20/09. *JB UPDATED 3/3/09 *CN THE VEHICLE NEEDED A WHEEL ALIGNMENT AND THE STRUTS NEEDED TO BE REPLACED. UPDATED 03/04/09. *JB

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