NHTSA Complaint #10253965 — 2003 VOLKSWAGEN BEETLE

TL*THE CONTACT OWNS A 2003 VOLKSWAGEN NEW BEETLE CONVERTIBLE. ON DECEMBER 19, 2008, THE CONTACT'S VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO A REPAIR SHOP AND THE MECHANIC STATED THAT THE RELAY WAS MALFUNCTIONING. ALL THE COMPONENTS ATTACHED TO THE RELAY FAILURE WERE REPAIRED, BUT THE VEHICLE STILL WOULD NOT START. THE CONTACT WAS ADVISED TO TAKE THE VEHICLE TO AN INTERNATIONAL CENTER FOR MORE INFORMATION AND THEY STATED THAT THE FUEL PUMP WAS THE CAUSE OF THE FAILURE. THE CONTACT SPENT OVER $800 REPAIRING THE FUEL PUMP THREE TIMES. THE FAILURE STILL PERSISTS. HIS LAST RESORT WAS TO HAVE THE DEALER REPAIR THE FUEL PUMP; HOWEVER, THE PARTS WOULD NOT BE UNDER WARRANTY. THERE WAS NO RECALL FOR THE FAILURE. THE FAILURE MILEAGE WAS 59,968.