NHTSA Complaint #10253850 — 2002 HONDA CIVIC ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	10253850
Vehicle	2002 HONDA CIVIC
Component	ENGINE AND ENGINE COOLING
Date of Incident	December 15, 2008
Date Filed	January 5, 2009
Mileage	98,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

I OWN A 2002 HONDA CIVIC EX. THE TRANSMISSION WAS SLIPPING A LITTLE SO I TOOK IT TO MY HONDA DEALER FOR SERVICE. THEY CALLED AND SAID THE TRANSMISSION FLUID WAS BLACK AND SMELLED BURNT. THEY CHANGED IT AS WELL AS GIVING ME A TIMING BELT SERVICE PACKAGE ($635) AND SPARKPLUG CHANGE ($200). UPON TAKING IT FOR A TEST DRIVE, IT STOPPED WORKING. AFTER A RESTART THEY MANAGED TO GET IT BACK TO THE DEALERSHIP WHERE IT GAVE THE ERROR CODE CORRESPONDING TO "IMPROPER GEAR RATIO" WHICH IN TURN TRANSLATED TO COMPLETE AND TOTAL TRANSMISSION FAILURE. I DID SOME DIGGING AND FOUND VERY SIMILAR PROBLEMS WITH OTHER CIVICS AND ACCORDS WITH MODELS IN THE EARLY 2000S. I FILED A COMPLAINT WITH HONDA OF AMERICA AND AFTER A WEEK OF REVIEW THEY CALLED TO TELL ME THAT THEY WOULD DISCOUNT $700 OFF OF A NEW TRANSMISSION...SO I'M STILL OUT $2,500. *TR

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