NHTSA Complaint #10253630 — 2008 MAZDA MAZDA5

TL*THE CONTACT OWNS A 2008 MAZDA 5. THE CONTACT STATED THAT THERE WERE LOOSE BOLTS ON THE REAR PASSENGER SIDE SUSPENSION. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD LOUD POPPING NOISES. THE VEHICLE WAS TAKEN TO THE DEALER ONCE AND THEY PLANNED ON REPLACING THE BUSHING AND TIGHTENING THE BOLTS ON THE SUSPENSION. THE INNER WALLS OF THE TIRES WERE WEARING OFF DUE TO THE LOOSE BOLTS, WHICH ALSO CAUSED THE SUSPENSION TO SLOWLY DETACH. THE VEHICLE IS CURRENTLY IN THE SHOP FOR REPAIR. THE CONTACT DISCOVERED THAT SEVERAL OTHER CONSUMERS WERE EXPERIENCING SUSPENSION FAILURE AS WELL. THE FAILURE MILEAGE WAS 17,000 AND CURRENT MILEAGE WAS 21,000.