NHTSA Complaint #10253272 — 2004 INFINITI QX56

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10253272
Vehicle	2004 INFINITI QX56
Component	ELECTRICAL SYSTEM
Date of Incident	December 23, 2008
Date Filed	December 30, 2008
Mileage	65,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

INFINITI QX56: INTELLIGENT CRUISE CONTROL ON VEHICLE CAUSES ALL OF INSTRUMENT PANEL TO MALFUNCTION AND THE VEHICLE TO SUDDENLY STOP RUNNING. THIS OCCURS EVEN WHEN THE CRUISE CONTROL IS NOT BEING USED. THE LASER GUIDED SYSTEM CAUSES ELECTRICAL MALFUNCTIONS THROUGHOUT THE VEHICLE CAUSING GAUGES TO FLUCTUATE RANDOMLY AND ALERT LIGHTS TO GIVE FALSE READINGS. DEALER DEEMS IT A "POOR DESIGN" AND CONSIDERS VEHICLE UNSAFE TO DRIVE UNLESS THE SYSTEM IS REPLACED. THE SYSTEM IS BEING REPLACED WITH THE EXACT SAME PART SO THE LIKELIHOOD OF RECURRENCE IS VERY HIGH. MULTIPLE VEHICLES AFFECTED; DEALER HAD SEVERAL VEHICLES IN THE SHIP WITH THE EXACT SAME PROBLEM. *TR

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