NHTSA Complaint #10253237 — 2000 SATURN LS

WHILE CAR WAS STILL UNDER GM WARRANTY, VEHICLE IGNITION SWITCH WOULD GET STUCK SUCH THAT THE CAR WOULD NOT START. THIS HAPPENED SEVERAL TIMES INTERMITTENTLY BUT EACH TIME WOULD EVENTUALLY FREE UP. TOOK CAR TO DEALER WHERE PURCHASED AND PROBLEM WAS NOT DUPLICATED AT THAT TIME. I BELIEVE I ALSO TOOK TO SATURN DEALER BUT THEY ALSO COULD NOT REPLICATE. THIS CONTINUED TO HAPPENED PERIODICALLY AND CAR EVENTUALLY PASSED OUT OF WARRANTY. RECENTLY, THE PROBLEM HAPPENED AGAIN BUT IT WILL NOT START AT ALL. HAD TO TOW IT TO THE CLOSEST SHOP AND REPAIR THE CYLINDER. CALLED SATURN AND THEY ARE UNWILLING TO ASSIST WITH THE REPAIR AT THIS TIME. THEY WILL NOT CONSIDER ANY ASSISTANCE UNLESS I TOW THE CAR TO THE DEALER (AROUND $100) AND PAY THERE DIAGNOSTIC FEES BUT, AGAIN, OFFER NO PROMISE THAT THEY WILL HELP IN ANY WAY EVEN IF THEY CONFIRM THE PROBLEM. *TR