NHTSA Complaint #10252888 — 2006 CHEVROLET MALIBU MAXX LATCHES/LOCKS/LINKAGES

Complaint Details

ODI Number	10252888
Vehicle	2006 CHEVROLET MALIBU MAXX
Component	LATCHES/LOCKS/LINKAGES
Date of Incident	December 24, 2008
Date Filed	December 27, 2008
Mileage	N/A miles
Crash	No
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

USING MY MOTHER'S 2006 MALIBU MAXX ON 12/24/08, THE BACK LIFTGATE CAME CRASHING DOWN ON MY WIFE'S HEAD WHILE SHE WAS LOADING THE TRUNK. THE NEXT MORNING WE SAW THAT THE DRIVER'S SIDE LIFT CYLINDER SNAPPED OFF ITS METAL BALL JOINT. UNFORTUNATELY, THIS CYLINDER IS ATTACHED TO THE METAL BALL JOINT VIA A PLASTIC CAP. WHERE THIS CAP IS ASKED TO NOT ONLY SECURE THE CYLINDER TO THE LIFTGATE FRAME, BUT ALSO ROTATE AND PITCH THE CYLINDER. ANYONE SHORTER THAN MY WIFE'S HEIGHT WOULD HAVE BEEN INJURED SEVERELY, SUCH AS A BROKEN NECK AND/OR CRUSHED SKULL. THE CHEVROLET DEALER - JIM O'BRIEN CHEVROLET SNAPPED THE CYLINDER BACK ON ITS BALL JOINT AND REFUSED TO REPAIR, FIX, AND/OR OFFER AN ALTERNATIVE TO PREVENT THIS SITUATION FROM HAPPENING AGAIN. *TR

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