NHTSA Complaint #10252769 — 2003 AUDI A6 VISIBILITY

Complaint Details

ODI Number	10252769
Vehicle	2003 AUDI A6
Component	VISIBILITY
Date of Incident	December 24, 2008
Date Filed	December 25, 2008
Mileage	90,200 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

WINDSHIELD WIPERS STOP DURING WIPER CYCLE. WIPERS DO NOT RESET OR RESTART FOR 30-45 SECONDS AFTER STOPPING. WIPERS WILL NOT START OR RESET IF DRIVER MOVES WIPER SELECTOR LEVER DURING MALFUNCTION INTO ANY MODE, DELAY, LOW OR HI. PROBLEM ONLY OCCURS WHEN RAINING. COULD NOT DUPLICATE EFFECT IN DRY WEATHER. PROBLEM PRIMARILY OCCURS WHEN WIPERS ARE IN THE DELAY MODE. WIPERS WILL STOP AT ANY ANGLE ON WINDSHIELD WHEN MALFUNCTION STARTS. PROBLEM DURATION AND FREQUENCY INCREASED WITH TIME FROM SEVERAL TIMES A MONTH TO EVERY 60-90 SECONDS WHILE WIPERS WHERE ACTIVATED OVER 12 MONTH PERIOD. VEHICLE UNDER WARRANTY. DEALER COULD NOT DUPLICATE EFFECT. DURING WIPER MALFUNCTION, IF WIPER SELECTOR LEVER IS MOVED TO THE OFF POSITION WHILE WIPERS ARE STUCK IN A RAISED/ELEVATED POSITION, WIPERS WILL NOT RESET. WIPERS WILL REMAIN IN MALFUNCTIONING POSITION ON WINDSHIELD UNTIL WIPER SELECTOR LEVER IS MOVED TO DELAY/LO/ OR HI SETTING AND THEN WIPER WILL RESUME NORMAL FUNCTION AFTER 60-90 SECONDS. DEALER HAS NOT TAKING ACTION TO CORRECT THIS PROBLEM AFTER REPEATED REQUESTS BY OWNER. *TR

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