NHTSA Complaint #10252533 — 1992 LINCOLN TOWN CAR

TL*THE CONTACT OWNS A 1992 LINCOLN TOWN CAR. WHILE DRIVING 70 MPH, THE HOOD OF THE VEHICLE UNEXPECTEDLY LOOSENED AND LIFTED UP. THE HOOD BLOCKED THE DRIVER'S VIEW AND THE WINDSHIELD. THE DRIVER WAS ABLE TO SLOWLY SWITCH LANES TO THE EMERGENCY LANE AND TIE DOWN THE HOOD. THE CONTACT DROVE THE VEHICLE TO A REPAIR SHOP AND HAD THE HOOD REPLACED WITH ONE FROM A USED VEHICLE. THERE WAS A RECALL FOR THE 1991 LINCOLN TOWN CAR PERTAINING TO THE SAME ISSUE; HOWEVER, HIS YEAR WAS NOT INCLUDED. THE CONTACT BELIEVES THAT SINCE THE FAILURES ARE IDENTICAL, HIS VEHICLE SHOULD BE INCLUDED IN THE RECALL. THE MANUFACTURER REFUSED TO REIMBURSE HIM OR INCLUDE HIS VIN IN THE RECALL DUE TO THE MILEAGE. HE BELIEVES THERE MAY BE MORE 1992 MODELS WITH THE SAME FAILURE. THE FAILURE MILEAGE WAS 140,000 AND CURRENT MILEAGE WAS 145,000.