NHTSA Complaint #10252328 — 2006 SUZUKI XL-7

APRIL 21ST 2008 WE HAD TAKEN MY VEHICLE TO MEDVED IN WHEAT RIDGE, CO. WHERE THEY HAD DID A DIAGNOSTIC TEST AND THEY HAD DECIDED THAT THEY WOULD REPLACE THE SENSORS, 4-LOW SWITCH, AND TRANSFER CASE MODULE. THEY HAD KEPT THE VEHICLE UNTIL MAY 2ND, 2008. MID MAY 2008. JULY 25TH 2008 I DROVE THE VEHICLE BACK DOWN TO MEDVED BECAUSE SUZUKI AMERICA DECLINED A TOW, THE REASON FOR THIS WAS THE SAME PROBLEM AS ABOVE, THIS TIME THEY WERE ABLE TO RECOVER CODES FROM THE DIAGNOSTIC TEST THEY RAN, THEY THEN DECIDED THAT THEY WOULD REPLACE THE ACTUATOR SWITCH AND SENSORS, MY VEHICLE WAS KEPT IN THE SHOP UNTIL JULY 31ST ,2008. SEPTEMBER 3RD ,2008 I CALLED MEDVED AND REQUESTED A TOW TO THEIR SHOP BECAUSE THE VEHICLE WAS STUCK IN 4-LOW AGAIN, THEY SENT A MAN TO LEADVILLE FOR THE SUV THAT AFTERNOON AND TOOK IT TO MEDVED. THE SERVICE DEPARTMENT HAD DISCOVERED CORROSION AT THE CONNECTORS ON THE RIGHT FOOTWALL AREA OF THE DASH. THEY HAD THEN REPLACED THE MAIN HARNESS ON THE VEHICLE. EAST BOUND ON I-70, I HAD JUST PASSED THE EXIT FOR EDWARDS WHEN THE 4-LOW KICKED ON FOR A THIRD TIME THAT MORNING, I COULDN'T GET CONTROL OF THE CAR, THE BRAKES LOCKED UP AND STARTED MAKING A WEIRD SOUND, I THEN HIT A GUARDRAIL ON THE RIGHT HAND SIDE OF THE INTERSTATE THEN FLEW ACROSS 2 LANES AND HIT THE GUARDRAIL ON THE LEFT SIDE OF THE INTERSTATE. I CALLED 911 (APPROX 8:59 AM) AND REPORTED THE ACCIDENT BECAUSE NO ONE HAD STOPPED TO SEE IF I WAS ALRIGHT (THE AIR BAGS DIDN'T DEPLOY), I WAS THEN TRANSPORTED TO THE VAIL HOSPITAL FOR THE INJURIES THAT HAD OCCURRED DURING THE ACCIDENT. PLEASE CALL ME OR E MAIL ME I DO HAVE MORE INFO FOR YOU BUT IT WONT FIT IN THIS SQUARE 7192933068. *TR