NHTSA Complaint #10252084 — 2004 FORD FOCUS

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10252084
Vehicle	2004 FORD FOCUS
Component	ELECTRICAL SYSTEM
Date of Incident	December 13, 2008
Date Filed	December 17, 2008
Mileage	57,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

TL*THE CONTACT OWNS A 2004 FORD FOCUS. WHEN THE CONTACT REMOVES AND RE-INSERTS THE KEY FROM THE IGNITION, THE IGNITION LOCKS. HE WAS UNABLE TO START THE VEHICLE AND IT WAS TOWED TO THE DEALER. HE IS IN THE PROCESS OF HAVING THE IGNITION CYLINDER REPLACED. THE MANUFACTURER STATED THAT THEY WOULD NOT PROVIDE FINANCIAL ASSISTANCE BECAUSE HIS VEHICLE EXCEEDED THE WARRANTY. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 57,000.

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