NHTSA Complaint #10251875 — 2004 SATURN ION STEERING

Complaint Details

ODI Number	10251875
Vehicle	2004 SATURN ION
Component	STEERING
Date of Incident	July 15, 2008
Date Filed	December 15, 2008
Mileage	24,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

STEERING PROBLEM WITH MY SATURN ION 3 - WHILE SITTING IN TRAFFIC WAITING TO MAKE A LEFT TURN THE POWER STEERING CEASED. THE DASH BOARD STARTS DINGING AND THE WORDS POWER STEERING START TO FLASH. IT IS THEN IMPOSSIBLE TO TURN THE STEERING WHEEL TO MAKE THE TURN WITHOUT TURNING THE WHEEL FORCEFULLY. THIS HAS POSED A SERIOUS CONDITION BECAUSE YOU ARE USUALLY TRYING TO MAKE A TURN IN TRAFFIC. IT ALSO HAPPENED TO MY DAUGHTER AND SHE GOT VERY FRIGHTENED AND DID NOT KNOW WHAT TO DO. THE STEERING WHEEL IS EVEN HARDER TO TURN THAN WHEN CARS DID NOT ACTUALLY HAVE POWER STEERING. IT HAS HAPPENED SEVERAL TIMES AND I HAVE NOT HAD IT LOOKED AT YET. THE CAR HAS TO BE SHUT OFF AND RESTARTED TO CORRECT THE PROBLEM. THE MILEAGE ON MY SATURN IS ONLY 25,000 MILES. *TR

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