NHTSA Complaint #10251835 — 2003 FORD TAURUS

MY 2003 FORD TAURUS EXPERIENCED COIL SPRING FAILURE. I PUT MY CAR INTO REVERSE AND THE COIL SPRING BROKE PUTTING A 4 INCH GASH IN MY NOKIAN WINTER TIRES. I HAVE TAKEN THE VEHICLE TO THE DEALERSHIP, THE CAPITAL LINCOLN MERCURY ON 100 PEARL STREET IN ESSEX JUNCTION, VT 05452. I AM REPLACING THE STRUTS AND COIL SPRINGS ALONG WITH THE STABILIZER LINK ON THE DRIVER SIDE AND ALSO REPLACING THE STRUTS AND COIL SPRING ON THE DRIVER SIDE. I ALSO HAD TO REPLACE THE WINTER TIRES ON THE FRONT SINCE THE LEFT FRONT TIRE WAS RUPTURED AND ALTHOUGH THE PASSENGER TIRE WAS STILL GOOD TO BALANCE OUT PLACING A NEW WINTER ON JUST ONE SIDE WOULD HAVE MADE THE BALANCE OFF. THE TOTAL PRICE WAS APPROXIMATELY $900.00. IN DOING RESEARCH I SEE THAT FORD HAS HAD MULTIPLE PROBLEMS WITH THEIR COIL SPRINGS AND THERE HAVE BEEN RECALLS BEFORE ON THIS DEFECTIVE PRODUCT. THE 2003 FORD TAURUS HAS NOT YET BEEN RECALLED ALTHOUGH THIS PROBLEM HAS OCCURRED ON THE 2003 FORD TAURUS.*TR