NHTSA Complaint #10251747 — 2002 BUICK LESABRE

VISIBILITY issue reported to NHTSA

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Complaint Details

ODI Number	10251747
Vehicle	2002 BUICK LESABRE
Component	VISIBILITY
Date of Incident	November 28, 2008
Date Filed	December 14, 2008
Mileage	86,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

I ALSO HAVE EXPERIENCED WINDOW REGULATOR FAILURE, PASSENGER FRONT SIDE WENT DOWN AND THAT?S WHERE IT STAYED. A SEARCH ON THE INTERNET HAS PROVEN OUT THAT THIS IS A MAJOR PROBLEM ON BUICKS OF THIS ERA AS WELL AS OTHER MODELS USING THE REGULATOR MECHANISMS FROM THE SUPPLIER TO GM. MY BILL ENDED UP OVER 500 DOLLARS FOR REPAIR AT A GM DEALERSHIP. THIS IS A MAJOR PROBLEM, VERIFIED BY ONE OF THEIR MECHANICS. I CALLED GM CUSTOMER SATISFACTION DEPARTMENT AND SPOKE WITH A GENTLEMAN WHO ALSO VERIFIED IT IS A MAJOR PROBLEM, BUT GM WILL NOT STAND BEHIND THEM AFTER EXPIRATION OF THE WARRANTY. I LOVE THIS CAR BUT AM SERIOUSLY CONSIDERING TRADING AS I AM FEARFUL OF WHAT THE FUTURE HOLDS WITH THE OTHER WINDOWS AFTER RESEARCHING THE PROBLEM. *TR

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