NHTSA Complaint #10251609 — 2000 MERCEDES BENZ 320 SUSPENSION:FRONT

Complaint Details

ODI Number	10251609
Vehicle	2000 MERCEDES BENZ 320
Component	SUSPENSION:FRONT
Date of Incident	November 18, 2008
Date Filed	December 12, 2008
Mileage	101,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

IN NOVEMBER 2008 I HEARD A BANG AND MY FRONT END DROPPED, I PULLED OVER AND DROVE HOME SLOWLY AND THEN HEARD ANOTHER BANG AS I PULLED INTO DRIVE WAY. THE TWO FRONT PERCHES THAT HOLD THE SPRINGS IN PLACE FAILED DUE TO MFG DEFECT. I DID RESEARCH ON INTERNET AND HAS BEEN HAPPENING TO E320 SINCE 1999. DEALERS SAID THEY ARE FIXING IT FOR 8 YEARS AND THEN FOUND OUT 8 YEARS FROM MFG DATE NOT MODEL YEAR. A RECALL SHOULD HAVE BEEN DONE AND NO DATE WOULD BE USED. MFG WON'T PAY FOR REPAIRS. *TR

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