NHTSA Complaint #10251583 — 2001 MERCURY SABLE

SUSPENSION:REAR issue reported to NHTSA

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Complaint Details

ODI Number	10251583
Vehicle	2001 MERCURY SABLE
Component	SUSPENSION:REAR
Date of Incident	December 10, 2008
Date Filed	December 12, 2008
Mileage	80,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

THE REAR SPRINGS ON MY 2001 MERCURY SABLE HAVE BOTH FRACTURED. THE CAR IS IN THE SHOP RIGHT NOW BEING REPAIRED AND NO ONE IN THE SHOP CAN BELIEVE THAT BOTH OF THE SPRINGS HAVE FRACTURED. THEY ARE AMAZED!! THIS IS A VERY BIG JOB TO FIX AND IS VERY DANGEROUS. THE REPAIR TECH COULD NOT BELIEVE THAT THE CAR WAS EVEN DRIVABLE. I WOULD LIKE FORD MOTOR COMPANY TO CONTACT ME WITH A RESPONSE. I SEE ON THE INTERNET THAT MANY 2000-2001 SABLES ARE EFFECTED BY THIS PROBLEM AND YET FORD DID NOTHING, ALLOWING PEOPLE TO DRIVE UNSAFE CARS. THIS SHOULD HAVE BEEN RECALLED AND CORRECTED. IF I DO NOT HEAR BACK, THIS WILL BE MY VERY LAST FORD CAR. I WOULD LIKE A REPLY FROM FORD MOTOR CO. I AM JUST GLAD NO ONE WAS HURT. THANK GOD!! PLEASE SEE : EA06002 AND PE05-054. *TR

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