NHTSA Complaint #10251468 — 2000 LEXUS GS300 SUSPENSION:FRONT

Complaint Details

ODI Number	10251468
Vehicle	2000 LEXUS GS300
Component	SUSPENSION:FRONT
Date of Incident	November 18, 2008
Date Filed	December 11, 2008
Mileage	115,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

TL*THE CONTACT OWNS A 2000 LEXUS GS300. WHILE DRIVING APPROXIMATELY 35 MPH, THE FRONT PASSENGER SIDE WHEEL COLLAPSED AND CAUSED THE DRIVER TO PULL OVER TO THE SIDE OF THE ROAD. THE DRIVER WAS UNINJURED. THE DRIVER EXITED THE VEHICLE AND NOTICED THAT THE WHEEL WAS FACING THE ENGINE. THE PASSENGER SIDE FENDER AND CABLE WERE DAMAGED. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP AND THE MECHANIC STATED THAT THE NEW BALL JOINTS THAT WERE REPLACED A YEAR AGO WERE DEFECTIVE. THE VEHICLE HAS BEEN REPAIRED. THE DEALER WAS NOT NOTIFIED. A MESSAGE WAS LEFT ON THE VOICEMAIL OF AUTO PART INTERNATIONAL, THE MANUFACTURER OF THE BALL JOINTS, BUT THERE HAS BEEN NO RETURN CALL. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 115,000.

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