NHTSA Complaint #10251268 — 2002 JAGUAR X-TYPE POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10251268
Vehicle	2002 JAGUAR X-TYPE
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	November 30, 2008
Date Filed	December 10, 2008
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

WE RECENTLY TOOK OUR 2002 JAGUAR X-TYPE TO THE DEALER FOR INSPECTION AFTER THE TRANSMISSION SEEMED TO BE SLIPPING DURING ACCELERATION. THE DEALER RECOMMENDED REPLACEMENT OF THE TRANSMISSION AND SHIFTER - A $6500 REPAIR. AFTER SOME RESEARCH WE LOCATED NHTSA SERVICE BULLETIN 10012396. JAGUAR TECHNICAL BULLETIN JATCO JF506E - SERVICE ACTION S941, WHICH ACKNOWLEDGES THAT THE OUR TRANSMISSION WAS FAULTY FROM THE OUTSET. OUR VIN NUMBER AND OUR TRANSMISSION SERIAL NUMBER FALL WITHIN THE RANGE LISTED IN THE BULLETIN AND SHOULD BE REPLACED BY THE DEALER. JAGUAR IS REFUSING TO REPLACE THE PART, ALTHOUGH THEY KNOW IT IS FAULTY. THIS IS AN ONGOING PROBLEM. PLEASE TAKE A LOOK AT THESE COMPLAINTS. IT'S TIME FOR JAGUAR TO TAKE RESPONSIBILITY FOR THIS ISSUE. *TR

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