NHTSA Complaint #10250912 — 2000 CHEVROLET IMPALA

I HAVE WHAT I AM CALLING THE "CLASSIC GM PASSLOCK PROBLEM" WITH MY 2000 CHEVY IMPALA. IT STARTED ABOUT 2 YEARS AGO VERY RANDOMLY NOT STARTING. ON NOVEMBER 28, 2008 I REPORTED A VEHICLE PROBLEM TO THE LOCAL GENERAL MOTORS DEALERSHIP. MY '2000 CHEVY IMPALA ANTI-THEFT WARNING LIGHT WAS OCCASIONALLY COMING ON AND VEHICLE WOULD NOT START AT TIMES.' THE DEALERSHIP CHARGED ME $812.00 TO REPLACE FAULTY PASSLOCK MODULE, NEW IGNITION SWITCH AND CYLINDER. I'M CONCERN ABOUT ALL THE WORK BEING DONE AS STATED AND CHARGED FOR FACTORY DEFECTS, MANY VEHICLE OWNERS HAVE HAD THE SAME PROBLEM WITH THEIR GM AUTO. IN ADDITION, I DID NOT RECEIVE A NEW RECODED KEY. SECOND, THE REPLACEMENT PART FOR THE FAULTY PASSLOCK MODULE WAS NOT LISTED ON THE INVOICE AS AN ITEMIZED PART ORDERED AND REPLACED AS APPEAR OTHER ITEMS. THIRDLY, IF THE PART NOT LISTED ON THE INVOICE, HOW IS THE WARRANTY COVERED? I LATER LEARNED THAT THE DOOR, TRUNK AND IGNITION SHOULD BE OPERATED BY ONE KEY. AND IF PROCEDURE REQUIRES IGNITION SWITCH LOCK CYLINDER TO BE REPLACED, NEW IGNITION SWITCH LOCK CYLINDER SHOULD BE RECODED TO OLD KEY. ALSO, PASSLOCK SENSOR WAS AN INTEGRAL PART OF IGNITION SWITCH ASSEMBLY, BUT I STILL PAID TOO MUCH; I AM SEEKING A FULL REFUND. *TR