NHTSA Complaint #10250727 — 2006 JEEP COMMANDER

TL*THE CONTACT OWNS A 2006 JEEP COMMANDER. WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE, IT BEGAN VIBRATING AND MAKING A LOUD GRINDING NOISE. THE VEHICLE FAILED TO START. ONCE IT FINALLY RESTARTED, ALL OF THE ELECTRICAL COMPONENTS FAILED. THE VEHICLE ACCELERATED AUTOMATICALLY AND CRASHED INTO A POLE. THE CONTACT WAS UNINJURED. THE VEHICLE WAS UNABLE TO BE DRIVEN AWAY FROM THE SCENE AND WAS TOWED TO THE DEALER. THE DEALER STATED THAT THE ENTIRE COMPUTER SYSTEM FAILED, INCLUDING THE CLOCK, HEATING AND COOLING SYSTEM, SPEEDOMETER, AND ALL OTHER ELECTRICAL COMPONENTS OF THE VEHICLE. ON A SEPARATE OCCASION, THE EMISSIONS WARNING INDICATOR ILLUMINATED. THE DEALER STATED THAT THEY DID NOT KNOW WHY THE EMISSIONS INDICATOR ILLUMINATED AND THEY REPLACED THE IGNITION SWITCH. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 19,000 AND CURRENT MILEAGE WAS 27,500.