NHTSA Complaint #10250656 — 2007 FORD EXPLORER

TIRES issue reported to NHTSA

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Complaint Details

ODI Number	10250656
Vehicle	2007 FORD EXPLORER
Component	TIRES
Date of Incident	September 4, 2008
Date Filed	December 3, 2008
Mileage	17,517 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

WHILE DRIVING TIRE WENT SUDDENLY FLAT AND TIRE SHREDDED (2ND TIME ONE OF MY FORD EXPLORERS WENT FLAT OR LOW PRESSURE). TOOK TIRE TO A DEALER WAS NOT NOTIFIED OF ANY RECALLS OR KNOWN VALVE STEM PROBLEMS. WANTED TO CHARGE TOO MUCH FOR REPLACEMENT ,SO TOOK TIRE TO 3RD PARTY VENDOR AND HAD IT REPLACED FOR $204.50. THEY ALSO DID NOT INFORM ME ANY STEM ISSUES AT THE 3RD PARTY...............TO DATE 12/03/08 HAD ANOTHER LOW PRESSURE SIGNAL WENT STRAIGHT TO THE CLOSEST TIRE SHOP. IT WAS THERE THEY INFORMED ME OF A KNOWN FORD VALVE PROBLEM CRACKING. REPLACED 3 STEMS WHICH 2 WERE CRACKED THE 3RD ONE WAS NOT. THE FORTH I LEFT ALONE DUE TO BEING REPLACED ALREADY BY 3RD PARTY VENDOR BACK IN SEPTEMBER. *TR

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