NHTSA Complaint #10250609 — 2004 SATURN ION

TL*THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT WHEN THE VEHICLE AND WEATHER ARE TOO COLD, THE VEHICLE TAKES LONGER TO START OR WILL NOT START AT ALL. THE DEALER STATED THAT THE OIL THAT ENTERS THE ENGINE DOES NOT HEAT UP NORMALLY. THE REPAIR WOULD COST $2,000. IN ADDITION, THE POWER STEERING FAILS WHILE THE VEHICLE IS IN MOTION. THE STEERING BECOMES VERY DIFFICULT TO TURN AND MUST BE DONE MANUALLY. THE DEALER STATED THAT THEY WOULD HAVE TO GO INTO THE STEERING COLUMN TO REPAIR THE FAILURE. THE FAILURE BEGAN A YEAR AFTER THE VEHICLE WAS PURCHASED AND HAS BECOME WORSE OVER THE YEARS. THE FAILURE MILEAGE WAS 111,899.