NHTSA Complaint #10250574 — 2000 FORD EXPLORER SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

Complaint Details

ODI Number	10250574
Vehicle	2000 FORD EXPLORER
Component	SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
Date of Incident	November 10, 2008
Date Filed	December 3, 2008
Mileage	140,000 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	WA

Consumer Description

TL*THE CONTACT OWNS A 2000 FORD EXPLORER. WHILE DRIVING AT AN UNKNOWN SPEED WITH THE DRIVER'S SIDE HEATED SEAT ACTIVATED, AN UNEXPECTED VOLTAGE OF HEAT PENETRATED THROUGH THE BOTTOM OF THE SEAT. THERE WERE NO PRIOR WARNINGS OR INJURIES. THE VEHICLE WAS NOT TAKEN TO AN AUTHORIZED DEALER. THE CONTACT INSPECTED THE SEAT AND STATED THAT THE CAUSE OF THE FAILURE WAS RELATED TO A WIRING SHORT CIRCUIT, WHICH BURNED THE FOAM PADDING OF THE SEAT. THE HEATING UNIT WAS REPLACED AND THE SEAT OPERATED NORMALLY. THE CONTACT WAS CONCERNED OF THE SAFETY RISK INVOLVED. THE FAILURE AND CURRENT MILEAGES WERE 140,000. UPDATED 12/30/08. *LJ UPDATED 01/05/09. *JB

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#10003982 — January 15, 2003 — WHILE DRIVING THE CONSUMER NOTICED THAT THE DRIVER SIDE HEATED SEAT WIRE WAS OVERHEATING AND EVENTUALLY BURNED, THE D...

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