NHTSA Complaint #10250470 — 2008 JEEP COMMANDER

AFTER A NIGHT OF 28 WEATHER, NOTICED A CRACK IN THE WINDSHIELD ON THE PASSENGER SIDE STEMMING UP FROM THE WIPER BLADE AREA, FORMING AN UPSIDE-DOWN "L" SHAPE ANGLED TO THE PASSENGER SIDE OF THE VEHICLE. NO IMPACT FROM AN OBJECT HAD OCCURRED. UPON DRIVING THE SAME MORNING AND STOPPING AT A GAS STATION, WHEN I RE-ENTERED THE VEHICLE NOTICED THE EXACT SAME UPSIDE-DOWN L-SHAPE CRACK HAD OCCURRED ON THE DRIVERS SIDE WHILE PUMPING GAS. AGAIN, THE CRACK APPEARED WITHOUT ANY IMPACT FROM AN OBJECT. THE TWO L-SHAPED CRACKS ARE SYMMETRICAL TO EACH OTHER, ONE ON EACH SIDE OF THE WINDSHIELD, BOTH STEMMING FROM THE TWO WIPER AREAS, WHICH SEEMS TO BE RELATED TO HAVING THE DEFROST RUNNING DURING COLD WEATHER. I HAVE CONTACTED THE DEALERSHIP AND WILL BE GOING THERE AFTER WORK TODAY. HOPEFULLY THIS WILL BE COVERED UNDER WARRANTY WITH NO COST TO ME, AS IT SEEMS TO BE A DEFECT IN THE WINDSHIELD. *TR THE CONSUMER STATED THE CRACKED WINDSHIELD WAS ACTUALLY CAUSED BY THE IMPACT OF AN OBJECT AND NOT DUE TO DEFECTIVE GLASS. THE CONSUMER WISHED TO RETRACT HIS COMPLAINT. UPDATED 12/12/08. *JB