NHTSA Complaint #10249916 — 2008 FOREST RIVER WILDWOOD

TL*THE CONTACT OWNS A 2008 FOREST RIVER WILDWOOD. IMMEDIATELY AFTER PURCHASING THE VEHICLE ON JUNE 17, 2008, THE ELECTRICAL AWNING BEGAN TO COLLECT WATER, WHICH PREVENTED IT FROM RETRACTING ON ITS OWN. THE DEALER STATED THAT THE SENSOR USED TO RETRACT THE AWNING DID NOT EXIST AND WAS REPLACED WITH A MANUAL AWNING. A FEW DAYS LATER, THE CONVERTER BOX BEGAN TO OVERHEAT AND THE VEHICLE LOST POWER. THE DEALER STATED THAT THE FAN FOR THE CONVERTER BOX WAS DEFECTIVE. THE CONVERTER BOX WAS REPLACED. THE DEALER RETURNED THE CONVERTER BOX TO THE MANUFACTURER TO BE INSPECTED. THE MANUFACTURER THEN RETURNED THE CONVERTER BOX TO THE DEALER AND STATED THAT IT WAS NOT DEFECTIVE. THEY SUGGESTED THAT THERE MAY HAVE BEEN AN OVERLOAD ON THE SWITCHES, WHICH COULD CAUSE A FIRE. THE CONTACT WAS INFORMED TO TAKE THE VEHICLE BACK TO THE DEALER FOR REPAIRS. AFTER THESE FAILURES, THE VEHICLE BEGAN LEAKING PROPANE, WHICH CAUSED THE HEATER NOT TO WORK. THE MANUFACTURER WAS NOTIFIED AGAIN AND THEY INFORMED THE CONTACT TO FAX THEM ALL OF THE FAILURE DOCUMENTATION IN ORDER TO INVESTIGATE THE MATTER. THE FAILURE MILEAGE WAS NOT APPLICABLE.