NHTSA Complaint #10249506 — 2001 CHEVROLET IMPALA STEERING

Complaint Details

ODI Number	10249506
Vehicle	2001 CHEVROLET IMPALA
Component	STEERING
Date of Incident	May 14, 2008
Date Filed	November 21, 2008
Mileage	19,600 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

TL*THE CONTACT OWNS A 2001 CHEVROLET IMPALA. BEFORE PURCHASING THE VEHICLE, THE CONTACT TEST DROVE THE VEHICLE FOR TWO DAYS AND HEARD A NOISE. THE VEHICLE WAS DRIVEN BACK TO THE DEALER AND THE MECHANIC STATED THAT THERE WERE NO FAILURES. SHE PURCHASED THE VEHICLE, BUT THE NOISE PERSISTED WHILE DRIVING 5 MPH. THE VEHICLE WAS DRIVEN TO A LOCAL REPAIR SHOP FIVE MONTHS LATER AND THEY STATED THAT THE STEERING AND WHEEL BEARING NEEDED TO BE REPLACED. THE DEALER STATED THAT THEY WERE NOT LIABLE FOR THE REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED AND THE VEHICLE HAS NOT BEEN REPAIRED. THE VIN WAS UNAVAILABLE. THE CURRENT MILEAGE WAS 28,000 AND FAILURE MILEAGE WAS 19,600.

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